Privacy Policy
Last updated: December 2024
1. Introduction
Brainyply ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI-powered reply generation service.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and password when you create an account
- Business Information: Business name, industry, and preferences for reply generation
- Usage Data: Number of generations, platform preferences, and feature usage
- Payment Information: Processed securely through Stripe; we do not store card details
3. How We Use Your Information
We use your information to:
- Provide and improve our AI reply generation service
- Process payments and manage your subscription
- Send service-related communications
- Analyse usage patterns to improve our product
- Comply with legal obligations
4. Data Retention
We do not permanently store the reviews or comments you paste into our service. Generated replies are logged for usage tracking and quality improvement but can be deleted upon request. Account data is retained while your account is active.
5. Data Protection (UK/EU)
We comply with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). You have the right to access, correct, delete, or port your personal data. Contact us to exercise these rights.
6. Third-Party Services
We use the following third-party services:
- OpenAI: For AI-powered reply generation
- Stripe: For secure payment processing
- Analytics: For understanding service usage (anonymised)
7. Security
We implement industry-standard security measures including encryption, secure hosting, and regular security audits to protect your data.
8. Contact Us
For privacy-related enquiries, please contact our data protection team at privacy@brainyply.com